About Us
The Glow Spa Experience:
From the moment you step inside, you’ll feel the difference. Soft glowing light, a plush blanket, and a serene atmosphere welcome you—but it’s what happens next that sets us apart.
Each treatment is meticulously crafted to address your unique skin concerns, blending the luxury of relaxation with the power of medical-grade skincare. Whether it’s deep hydration, anti-aging, or complexion correction, our facials go beyond the surface to create visible, lasting results.
One Facial Can Refresh Your Skin. A Plan Can Transform It.
We understand that not everyone is ready to commit to a full skincare journey—and that’s okay. Even a single treatment with us will leave your skin revitalized and glowing. But for those who are ready to take their skin to the next level, we offer customized treatment plans designed for deep, lasting transformation.
No matter where you are in your skincare journey, we’re here to guide you. Ready to experience the Glow Spa difference? Book your treatment today.
Michelle Webb
Founder/Owner
OUR TEAM
Meet Our Team of Professionals
Hours of Operation
2025 Regular Hours
2025 Holiday Hours
-
January 1 CLOSED
New Years Day
-
February 17 CLOSED
Family Day
-
April 18 CLOSED
Good Friday
-
May 19 CLOSED
Victoria Day
-
July 1 CLOSED
Canada Day
-
August 4 CLOSED
Civic Holiday
-
August 29 - September 1 CLOSED
Labour Day
-
October 13 CLOSED
Thanksgiving
-
November 11 CLOSED
Remembrance Day
-
December 24- January 5 CLOSED
Christmas Holiday
FAQ
Here you will find answers to some of the most common questions we receive.
At Glow Spa we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.
We will offer a full refund on unopened products within 7 days of purchase, upon receipt of the original product.
Skin Care products may be returned if you are dissatisfied with a product for any reason, we will exchange your product upon receipt of the original item within 14 days from the date of purchase.
All makeup and gift certificates are final sale.
Gift Certificates at Glow Spa never expire.
Gift Certificates may be purchased in increments of $25, we no longer offer or redeem Gift Certificates for specific treatments.
Periodically, Glow Spa will issue promotional Gift Certificates for events that may have expiries attached. In this case, the date of expiry will be clearly marked.
Spa Etiquette
Spa Arrival
To begin your spa experience with ease, we recommend arriving 15 minutes prior to your appointment. This allows time to check in, complete any necessary consultation forms, and unwind in our relaxing lounge before your treatment.
Please note that all treatments will conclude at the scheduled time as a courtesy to our next guest, and the full service fee will apply. If you arrive late, we will do our best to accommodate you within the remaining time while preserving the integrity of your treatment.
Spa Atmosphere
Glow Spa is a place of luxury and relaxation. To maintain this ambiance for all guests, we kindly request:
Cell phones to be placed on silent
Refrain from phone conversations
Use soft voices throughout the spa
For safety reasons and to maintain a serene environment, we do not permit children in the spa.We welcome guests under16 for select treatments, though certain services may require clients to be 18 or older.
Appointment Bookings
To ensure availability, we recommend scheduling appointments 2-4 weeks in advance, especially for evening bookings.
A valid credit card is required to reserve your appointment. Unfortunately, we are unable to hold reservations without one.
Cancellation Policy
Your appointment time is reserved especially for you. Last-minute cancellations or missed appointments impact our estheticians and other guests who may have wanted that time.
Single-service appointments require a minimum of 24 hours’ notice for cancellations or rescheduling.
Multiple-service appointments require 48 hours’ notice.
Cancellations made within these time frames will incur a 100% charge of the reserved service fee.
No-shows will also be charged 100% of the reserved service fee.
If you arrive late, your service time will be adjusted accordingly, and the full treatment fee will still apply.
We appreciate your understanding and cooperation in helping us provide the best possible experience for all of our guests.
Join Our Team
If you are a Professional Skin Therapist and Esthetician with a passion for skin care, GLOW SPA is the place for you!
We are looking to expand our team with a talented, motivated, energetic and education loving therapist.
In a fun, positive, upscale environment where innovative, customized, results driven treatments and client care is what we are best at!
What do we have to offer?
∙ Full time position
∙ Competitive commission wages
∙ In spa training
∙ Paid for advanced industry training
∙ Awesome service and product discounts
Please email your resume to info@glowspainc.ca.
